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Online Security Tips

  1. Did someone call to say your Home Internet Broadband has been hacked? This is a scam call! Hang up immediately.
  2. Warning: Do not install any remote support/screen sharing application (Example: Team View Quick Support) on your mobile device. These applications will allows fraudsters to see all your information on your mobile device.
  3. Do not entertain calls on any outstanding credit card/personal loan or incoming fund transfer from Central Bank Malaysia.
  4. Do not entertain calls from the Malaysian Anti-Corruption Commission (MACC) regarding the settlement of money laundering charges.
  5. Do not entertain calls/emails from any banks asking you to update your account number for the Inland Revenue Board of Malaysia tax refund.
  6. Do not reveal your account information, login ID, password, or OTP to a third party or to our staff. If in doubt, always call the Finexus Card Sdn Bhd customer service.
  7. Beware of phishing and malware. Do not click on any links provided in the email, SMS, messaging apps, or social media.
  8. Set your anti-virus/anti-malware software on auto-update and scan your device regularly. Regularly update your internet browser and your Kayaaku Wallet mobile app to stay protected.
  9. Change your Internet browser security settings to support TLS 1.2 for an uninterrupted FINEXUS Kayaaku Wallet experience.
  10. Remember to use a combination of alphabets (including capital letters), numbers, and special cases to build a strong password. Your password should be between 8 to 20 characters. Remember to change your password regularly.
CONTACT US
Telephone: +603 4051 9911
Fax: +603 4051 9901
9 AM – 6 PM
Mon – Fri (except public holidays)
ADDRESS
FINEXUS Cards Sdn Bhd
200501024587 (706720-U)
P.O. Box 11695
50754 Kuala Lumpur
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Updated: 12 March 2025

Please take note that the partnerships between FINEXUS Cards Sdn Bhd and the companies below were terminated. For any queries regarding the agents or cardholders recruited by the companies below, please contact FINEXUS Cards Call Centre accordingly:

No Company Name Company Number Termination Date
1 Leasy Sdn Bhd 202201037432 (1483129-T) 18 July 2024
2 EdxaPay Sdn Bhd 202201009976 (1455673-W) 30 July 2024
3 Avango Sdn Bhd 201701016699 (1230864-W) 9 September 2024

For any queries regarding the agents or cardholders recruited by the companies below, please contact FINEXUS Cards Call Centre accordingly:

Telephone: +603 4051 9911

9am – 6pm | Mon – Fri (except public holidays)

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Finexus Cards does not verify, endorse or make warranties of this linked website below.

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